What amount of repair costs must a customer approve before work is done?

In typical automotive repair practices, it is standard for businesses to require customer approval before proceeding with repairs. This is crucial to ensure transparency and maintain trust between the service provider and the customer regarding expenses.

The correct amount of repair costs that must be approved before work is done generally cannot be "none". Repairing a vehicle without any customer approval undermines customer trust and can lead to disputes over billing. Customers should always have the right to know and agree to the estimated costs before any work is performed. This practice not only protects consumer interests but also ensures accountability from the service provider.

Establishing a threshold for approvals—such as requiring approval for costs over $100—could be seen in some service shops, but it is not universal policy. Similarly, while some shops might set a lower limit, like $50, it reinforces that some amount requires approval before work begins.

Thus, the importance of customer approval lies in fostering a transparent relationship and allowing clients to stay informed about any potential costs associated with their vehicle’s repair.